COVID-19 Prevention Measures
In order to prevent the spread of the infection, we will change the operating system of lodging, lunch and shops for the time being as below.
Thank you for your understanding.
Lodging
＜Advance reservation is required.＞
●Capacity
-Common Room: limiting the number and installing curtains with a decent space between individuals.
-3 Private Rooms: limiting the number up to 3ppl/3ppl/4ppl for each room.
●Bedclothes
To minimize the risk of infection, please bring your own sleeping bag as much as possible (you may still use our mattress and blanket). If bringing a sleeping bag, lodging fee will be 500 JPY discounted.
*For guests without sleeping bags, disposable pillowcase, bed sheet and neck cover of blanket will be provided.
●Meals and Lunch Box
During breakfast and dinner, decent spaces between individuals will be ensured.
●Reservation and Cancellation
Advance reservation is required. Please make a reservation by either e-mail or online reservation form until 2 days before the arrival date.
* In case of cancellation on the arrival date, 1,500JPY of the cancellation fee will be required as we already limit the number of reservations and prepare meals.
＜A Request to Our guests＞
●Please make sure to bring the following items in addition to the usual equipment.
- Masks
- Extra pair of socks
- Alcohol disinfectant sheets or spray
- Sleeping bag (*)
*Please bring your own sleeping bag as much as possible (you may still use our mattress and blanket). If bringing a sleeping bag, lodging fee will be 500 JPY discounted.
*For guests without sleeping bags, disposable pillowcase, bed sheet and neck cover of blanket will be provided.
●Please wear a mask inside the lodge. Also, please change your socks when you arrive and refrain from barefoot walking.
●Please disinfect your fingers especially when entering/leaving the lodge, after using toilet or before eating. Also, please gargle your throat regularly.
●Please manage your health before you come. In case of having fever or feeling sick, please don't overexert yourself and contact us to cancel the reservation until the day before the arrival date.
●When you arrive, please provide us with information (name, address and phone number) of not only a person who booked, but also all companions.
*Following a COVID-19 countermeasure announced by Nagano Prefecture towards mountain lodges, "Acquisition of accurate information on all the lodging guests" needs to be ensured. Therefore, we would like to ask to provide necessary information of all guests. Thank you for your understanding and cooperation.