COVID-19 Prevention Measures
Lodging
＜Advance reservation is required.＞
●Capacity
Common Room: limiting the number and installing curtains with a decent space between other groups.
●Bedclothes
To minimize the risk of infection, please bring your own sleeping bag as much as possible (you may still use our mattress and blanket). If bringing a sleeping bag, lodging fee will be 500 JPY discounted.
*For guests without sleeping bags, disposable bed sheet will be provided.
●Meals and Lunch Box
During breakfast and dinner, decent spaces between individuals will be ensured.
●Reservation and Cancellation
- Advance reservation is required. Please make a reservation by either e-mail or online reservation form until 2 days before the arrival date.
- Cancellation or amendment should be made at least 2 days before the arrival date.
* In case of cancellation on the day before or on the arrival date, the following cancellation fees will be charged as we already limit the number of reservations and prepare meals.
Day before 4,000 JPY per person
The day of / No show 7,000 JPY per person
＜A Request to Our Guests＞
●Please make sure to bring the following items in addition to the usual equipment.
- Masks
- Extra pair of socks
- A clean towel to use as a pillow cover
-Warm clothing (Rooms may get cold because of ventilation)
- Alcohol disinfectant sheets or spray
- Sleeping bag (*)
*Please bring your own sleeping bag as much as possible (you may still use our mattress and blanket). If bringing a sleeping bag, lodging fee will be 500 JPY discounted.
*For guests without sleeping bags, disposable bed sheet will be provided.
●Please wear a mask inside the lodge. Also, please change your socks when you arrive and refrain from barefoot walking.
●Please disinfect your fingers especially when entering/leaving the lodge, after using toilet or before eating. Also, please gargle your throat regularly.
●Please note that rooms may get cold as windows and doors are open for ventilation.
●Please manage your health before you come. In case of having fever or feeling sick, please don't overexert yourself and contact us to cancel the reservation until the day before the arrival date.
●When you arrive, please provide us with information (name, address and phone number) of not only a person who booked, but also all companions.
*Please make a list of the above information beforehand and bring it with you as much as possible, as it is expected to be crowded at the time of reception. (Any format is acceptable. Bullet points are also fine.)
*Following a COVID-19 countermeasure announced by Nagano Prefecture towards mountain lodges, "Acquisition of accurate information on all the lodging guests" needs to be ensured. Therefore, we would like to ask to provide necessary information of all guests. Thank you for your understanding and cooperation.